Effective Date: 13th October 2024
At Gamer Vision Guard, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from www.gamervisionguard.com (“the Website”). We comply with the General Data Protection Regulation (GDPR) and other applicable privacy regulations.
By using our Website, you agree to the practices described in this Privacy Policy. Please take the time to read it carefully.
1. Data Controller
The data controller responsible for your personal data is: Gamer Vision Guard
House no 231/3, Khadim Hussain Road, Rawalpindi
Email: zahraqasim710@gmail.com
2. Personal Data We Collect
We collect and process various types of personal data from visitors to our Website, including:
- Personal Information: Name, email address, phone number, shipping address, and billing details (such as credit card information) when you make a purchase or contact us.
- Technical Information: IP address, browser type, operating system, referring URL, and other technical information collected via cookies and analytics tools.
- Transaction Information: Details of products purchased, payment method, and purchase history.
- Communication Data: Information contained in inquiries or correspondence with us, including via email.
3. How We Use Your Data
We use your personal data for the following purposes:
- Order Processing: To process and fulfill your orders, including payment processing, shipping, and communication regarding your purchase.
- Customer Service: To respond to inquiries, provide customer support, and handle complaints.
- Marketing: To send marketing communications if you have opted in, including promotional offers and updates on new products.
- Website Improvement: To monitor and analyze usage patterns and improve the performance of our Website.
- Legal Compliance: To comply with legal obligations, including tax and accounting requirements, and to enforce our terms and conditions.
4. Legal Basis for Processing
Under GDPR, we rely on the following legal grounds for processing your data:
- Contractual Necessity: We process your personal data to fulfill the contract when you make a purchase.
- Legitimate Interests: We process personal data for our legitimate business interests, such as improving our Website, preventing fraud, and securing our services.
- Consent: For marketing communications, we rely on your consent, which you can withdraw at any time.
- Legal Obligations: We may process your data to comply with legal obligations, such as tax reporting.
5. Data Sharing
We do not sell, rent, or trade your personal data to third parties. However, we may share your data with:
- Service Providers: Third-party service providers that assist us with payment processing, order fulfillment, marketing services, and Website analytics (e.g., Google Analytics). These service providers are contractually obligated to process your data securely and in accordance with GDPR.
- Legal Obligations: If required by law or to protect our rights, we may disclose your personal data to authorities or legal representatives.
- Business Transfers: In the event of a business transfer, such as a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
6. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. This includes encryption of payment information, secure servers, and restricted access to personal data.
However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Retention of Data
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. When we no longer need your data, we will securely delete or anonymize it.
- Purchase Data: Retained for tax and accounting purposes for up to seven (7) years.
- Marketing Data: Retained until you withdraw consent or unsubscribe from marketing communications.
- Technical Data: Retained for the duration necessary to improve our Website and user experience.
8. Your Rights Under GDPR
As a data subject under GDPR, you have the following rights:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccuracies in your personal data.
- Right to Erasure: You have the right to request that we delete your personal data, subject to legal obligations.
- Right to Restrict Processing: You may request that we restrict the processing of your data in certain situations.
- Right to Data Portability: You can request a copy of your data in a structured, commonly used format to transfer to another controller.
- Right to Object: You can object to our processing of your personal data for direct marketing purposes or other legitimate interests.
- Right to Withdraw Consent: You have the right to withdraw consent to receive marketing communications at any time.
To exercise any of these rights, please contact us at zahraqasim710@gmail.com. We will respond to your request within one month.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files placed on your device that help us analyze Website traffic, personalize content, and improve functionality.
You can control your cookie preferences through your browser settings or by using the cookie consent banner that appears on our Website.
For more information, please refer to our Cookie Policy.
10. Marketing Communications
If you opt-in to receive marketing communications, we may use your personal data to send you promotional offers and updates about our products. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
11. Third-Party Links
Our Website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any significant changes by posting an updated version on our Website with a revised “Effective Date.”
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Gamer Vision Guard
House no 231/3, Khadim Hussain Road, Rawalpindi
Email: zahraqasim710@gmail.com